Billing Questions


Hospital Fees

Montefiore Nyack Hospital complies with all laws requiring hospitals to maintain a list of fees for every service and procedure they offer and make that list available upon request. For a list of Montefiore Nyack Hospital’s fees, please 845-348-2323.

Health Care Professional Fees

Montefiore Nyack Hospital will bill you for the cost of services involved in your care, such as room and board, support staff, supplies, and medications. You may also receive separate bills for services received at Montefiore Nyack Hospital from providers who have contributed to your care, such as anesthesiologists, pathologists, oncologists or other specialists.

To find physician groups with whom Montefiore Nyack Hospital has contracted, click here.

Please note that some providers who may be involved in your care may not participate in the same insurance plans as Montefiore Nyack Hospital. Be sure to verify which providers participate in your plan with your insurance company.

You may also receive a separate bill from doctors who are affiliated with Montefiore Nyack Hospital but have private practices.

Patient Responsibility

Patients are responsible for all hospital fees on the date services are provided. These fees may include deductibles, co-payments, and co-insurance. If the exact dollar amount of any service has not been determined, you will be asked to pay an estimated amount and will be billed for the balance, if necessary. Upon discharge, your insurance company will be invoiced for services provided.

Payment in full will be requested for any services that are not covered by your insurance. Montefiore Nyack Hospital accepts cash, checks and all major credit cards.

We appreciate your cooperation with our payment policies.

Medicaid Application Assistance

Montefiore Nyack Hospital gladly assists patients and families with Medicaid applications. In-hospital patients will be visited by a financial counselor who will help you start the application process. Follow-up appointments with financial counselors can also be scheduled after you are discharged.

Auto-Related Injuries

If you are injured in an automobile accident, you are required to notify your automobile insurance carrier as soon as possible. Your carrier will assign a claim number and an adjuster to handle your claim. New York State regulations require all claims be filed within 45 days of the date of service. It is important that you provide all available information to the Admitting Department.

Work-Related Injuries

All work-related injuries must be reported to your employer. Your employer will provide you with a claim number, and the name and address of their Worker’s Compensation Carrier. Please provide this information upon registration.

Insurance Information

Montefiore Nyack Hospital prides itself on providing the highest quality care to all patients regardless of their health insurance coverage.

Montefiore Nyack Hospital participates in many major health plans, which are listed below. Please note that some providers who may be involved in your care may not participate in the same insurance plans as Montefiore Nyack Hospital. Be sure to verify which providers participate in your plan with your insurance company. For information about a specific plan’s arrangements with Montefiore Nyack Hospital, please call 845-348-6639.

If you do not have insurance, we will help you determine your eligibility for free or low-cost insurance and government assistance. For more information, please call 845-348-2323.

Accepted Insurance Plans

Below is a list of insurance carriers that we work with. Please note that this list is subject to change and not all plans offered by a particular carrier may be accepted by the Hospital.

  • 1199 National Benefit Fund
  • Aetna US Healthcare
  • Affinity Health Plan
  • Anthem
  • Beech Street (Medichoice)
  • Blue Cross Blue Shield Blue Card
  • Centivo Health Plan
  • Chesterfield Resources (Aetna Signature Administrators)
  • Cigna
  • ConnectiCare
  • CoreSource (Aetna Signature Administrators)
  • EmblemHealth-GHI
  • EmblemHealth-HIP
  • Empire BCBS
  • Fidelis (Medicaid, Medicare)
  • First Health Network (formerly Community Care Network)
  • Galaxy
  • Great West Healthcare
  • Health Alliance Plan (CIGNA Strategic Alliance)
  • Healthfirst
  • Health Partners (CIGNA Strategic Alliance)
  • Healthplus Amerigroup
  • Humana Medicare Advantage
  • Magnacare/Brighton Health Solutions
  • Multiplan
  • MVP Health Plan
  • Oscar
  • Principal (Aetna Signature Administrators)
  • Private Healthcare Systems (PHCS)
  • Tufts Health Plan (CIGNA Strategic Alliance)
  • UMR – Aetna
  • VNSNY Choice
  • Wellcare